If you acquire your own server, you will have more independence as to what you'll be able to install and run compared to a shared Internet hosting account. With a shared service, you have access only to your own account, hence you are not able to install server-side software. Although this is not a problem for most script-driven apps, there are a few which have certain requirements and need certain software to be present on the machine either for some additional features or for them to work at all. In the event that you have experience, you'll not have any problems to run the hosting server, but if you do not, you may simply not have the competencies to deal with everything and use the script apps you want. If this is the case, you could use our Installation & Troubleshooting upgrade, so our system admins can arrange everything for you and help you with any problems that you might come across.

Installation and Troubleshooting in VPS Servers

You are able to add the upgrade with a couple of mouse clicks whenever you need it and regardless of the VPS servers plan that you have picked. This may be done either during the order process when you think that you'll require help from the very start or at a later time from the VPS billing CP if you have difficulties with any program on the server. Our qualified admins can easily set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade includes 60 minutes of custom work and you could use it anytime. Most tasks take less than that, so the remaining time shall be available for the future and you will be able to see it in the billing CP at any time. You are able to use the upgrade as a standalone service or on top of the 30 minutes of custom work that are part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

You could add the upgrade to any one of the Linux dedicated service we offer at any time that you need it. If you need some custom work from our admins as soon as your hosting server is prepared, you'll be able to order the upgrade during the server signup process, or if you need something to be done later, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes sixty minutes of work from our administrators on your server, so if you experience any problems to install a third-party software or some app gives errors and doesn't work the way it should, our experts shall help you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you will be able to see it within the billing area. This upgrade is perfect in the event that you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it provides.